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Customer Support  | Trulli Audio logo

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Trulli App

How do I install the App?

If you're looking to download the Trulli Audio app for iOS or Android, we've got you covered. First, open up the Apple App Store or Google Play Store on your device. From there, simply search for "Trulli" to find our app. Alternatively, you can head

How can I reset the Trulli App?

If you're having trouble connecting your Trulli JAM5 to your iOS or Android device, one possible solution is to close the Trulli app and reopen it. This can help refresh the app and allow for a successful connection. To close the Trulli app on your d

I can not find my JAM5 in the Trulli App?

If you're having trouble finding your JAM5 in the Trulli app, there are a few steps you can take to troubleshoot the issue. It's important to note that these steps apply to both iOS and Android devices. It's important to note that search engines tend

How do I set up the JAM5 in the App?

Trulli JAM5 Setup Guide. Setting up your Trulli JAM5 is a quick and easy process that can be done through the Trulli Audio app. To get started, follow these simple steps:. Download and open the Trulli Audio app: The Trulli Audio app is available for

I am unable to connect the JAM5 in app?

Are you having trouble connecting your device to your JAM5 speaker? If you're experiencing Bluetooth interference, you may not be able to connect. Here are some steps you can take to address the issue. If you're still experiencing issues, performing

How do I update the sound profiles on two or more JAM5's?

Trulli JAM5 is a powerful and portable wireless speaker that is perfect for listening to music or taking calls on-the-go. Setting up your JAM5 is quick and easy, but it's important to follow the correct steps to ensure it works correctly. Here is a s

I received an error when updating the Trulli App?

Having trouble updating the Trulli App? This can be a frustrating issue, but don't worry, there are steps you can take to resolve it. First, make sure that you have a stable internet connection and sufficient storage space on your device. If both of

How do I update my Firmware?

Updating the firmware on your JAM5 is an important step to ensuring optimal performance and functionality. Fortunately, the process is simple and straightforward with just a few easy steps. First, you will need to download and open the Trulli Audio a

What do I do if I receive a Battery Low Indicator in the App?

At Trulli Audio, we understand that battery life is important to our users, especially when it comes to firmware or sound profile updates. If you receive a battery low indicator in the Trulli App while trying to start an update, it means that your JA

What do I do if I receive a Wireless Range Indicator in the App?

When it comes to updating your Trulli JAM5's firmware or sound profile, you may encounter a wireless range indicator in the app. This means that your JAM5 is not meeting the requirements for the update due to the wireless range. Don't worry, we have

How do I update my Sound Profile?

Having the ability to customize your sound profile is a key feature of the Trulli JAM5. However, it’s important to keep your sound profile up-to-date to ensure the best listening experience. In this article, we’ll guide you through the process of upd

What do I do if the app freezes during an update?

The JAM5 device is equipped with Bluetooth 5.0 technology, allowing it to connect wirelessly to a source device up to 30 feet away. This provides users with the flexibility to enjoy their favorite music or audio content from anywhere in their home wi

What are the sound profiles in the App?

Trulli Audio’s mobile app allows users to update their sound profile for a more personalized listening experience. Each update offers different features to cater to specific environments and user preferences. The latest releases include The O.G., The

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