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What do I do if I receive a Wireless Range Indicator in the App?Updated 6 months ago

If you try to start a firmware or sound profile update and your JAM5 does not meet the requirements for the update due to the wireless range, you will need to: 

  1. Make sure your device is as close as possible to your JAM5. 

Please note: If you live in a dense urban community you will need to be closer than 30ft due to signal interference. 

If you are still unable to update your device, you will want to Reset the Trulli App or look to our supporting article Unable to connect to Trulli JAM5 and repeat the following steps. 
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