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Why is the sound distorted when I play songs with bass?Updated a year ago

Bluetooth speakers are a great way to enjoy your music without the hassle of wires. However, distortion in audio output can be a common issue with Bluetooth speakers, and it can be frustrating to deal with. In this article, we will go through some troubleshooting steps to fix the distortion issue on your Trulli Audio Bluetooth speaker.

Check the volume of the connected device

One of the most common causes of audio distortion is playing audio at max volume for prolonged periods of time. To test if this is the issue, try turning down the volume of your connected device.

Charge your Bluetooth speaker

Low battery can cause audio distortion, especially if you are listening at a higher volume. Try charging your Bluetooth speaker and enable playback while your device is plugged in.

Reset your Bluetooth speaker

If the issue persists, try resetting your Bluetooth speaker. To reset your device, press and hold down the - and + buttons for 7 seconds. Once done, enable pairing and Bluetooth connection again to the device you are trying to playback on.

Turn off bass booster or equalizer function

If your connected device has a bass booster or equalizer function, try turning it off and test playback.

Remove potential wireless signal interference

Make sure your Bluetooth speaker is away from a microwave oven, television, or metallic objects that may interfere with the wireless signal. Bringing your Bluetooth speaker system and your device closer together and removing any obstacles between the two can also help.

Contact our help center

If the above steps do not solve the issue, contact our help center for further troubleshooting.

Please note: After troubleshooting each step, check your sound output for better results.

In summary, audio distortion can be a common issue with Bluetooth speakers, but it can be resolved by following the above troubleshooting steps. By doing so, you can enjoy high-quality audio output on your Trulli Audio Bluetooth speaker.

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