Customer Support  | Trulli Audio logo
Customer Support  | Trulli Audio logo

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What type of audio clarity can I expect from the JAM5?Updated a year ago

JAM5 is designed to provide an exceptional audio experience with high dynamic range, uncompressed audio, and constant clarity and depth of sound at any volume level up to 90dB. Unlike most speakers of its size, JAM5 produces a rich and full bass with a frequency range of up to 90Hz. This is made possible by a unique dual-layer passive radiator system that enhances the bass output.

To ensure that you're getting the best possible sound quality from your JAM5, it's essential to keep it clean and maintain it regularly. Avoid exposing it to extreme temperatures and direct sunlight, as this can damage the speaker's internal components. Also, ensure that it's not exposed to water or any other liquids, as this can also damage the speaker.

To clean your JAM5, use a soft, dry cloth to wipe the surface gently. Avoid using any cleaning products, as they can damage the speaker's surface or internal components. If you're not using your JAM5 for an extended period, ensure that it's stored in a cool and dry place, away from any potential hazards that could damage the speaker.

If you're experiencing any issues with your JAM5, the first step is to check the battery level. When powering up your JAM5, you will be able to check battery levels with two separate prompts, a voice prompt, and a visual prompt built into the LED bar animation. If the battery level is low, plug the device in to charge it fully.

If you're still experiencing issues with your JAM5, please contact our customer support team for assistance. Our dedicated team of experts is always available to help you troubleshoot any problems and ensure that you're getting the best possible audio experience from your JAM5.

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