Customer Support  | Trulli Audio logo
Customer Support  | Trulli Audio logo

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If the battery on my JAM5 stops functioning can I replace it with a new one?Updated 6 months ago

Trulli Audio understands that encountering problems with electronic devices like the JAM5 can be frustrating. Specifically, if you are experiencing issues with the device's battery functionality, we recommend that you contact our dedicated support team for assistance.

It's important to note that attempting to disassemble the JAM5 device yourself could result in irreparable damage, and may void your warranty. With that said, our team of experts is available to help you troubleshoot the issue and provide you with the necessary solution.

At Trulli Audio, we believe that proper care and maintenance are key to preventing future issues with battery functionality. Our support team can provide you with valuable information on how to properly maintain your JAM5 device and avoid any future issues.

To get in touch with our support team, simply visit our website and click on the support tab. From there, you'll be able to access our support portal and submit a ticket with your inquiry. Our team will respond as quickly as possible to provide you with the assistance you need. Don't hesitate to reach out if you're experiencing any issues with your JAM5 device - we're here to help!

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