Returns & Exchanges

What happens to returned or exchanged products?

Ever wonder what we do with gear that comes back? Learn how we handle returned items, from inspection to refurbishment and beyond.

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Will I be refunded the shipping costs if I return an item?

Not always—but sometimes. This quick explainer tells you when shipping fees are refundable and how it depends on the reason for return.

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How do I return or exchange an item?

Need to send something back? We’ve made it easy. Follow these simple steps to return or exchange your Trulli product.

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What is Trulli's return policy on audio products?

Our 30-day return window is designed to give you peace of mind. Here’s what’s covered, what condition products must be in, and how it all works.

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