Shipping & Tracking
Check your order status
Track your Trulli order and get updates with our order tracking tool. You’ll need your order number and the email used during checkout.
Track my order →Can I change my shipping address after placing an order?
Maybe—but don’t wait. If your order hasn’t shipped, we can usually make changes. Here’s how to reach us fast and what to expect.
Read more →What should I do if an item I want is out of stock?
If something’s sold out, we’ll try to bring it back—especially if we know you’re waiting. Learn how to get notified and plan your next move.
Read more →What should I do if my order is lost or delivered to the wrong address?
We’ve got your back. Here’s what to do if your tracking shows “delivered” but nothing’s on your doorstep—or if it’s totally MIA.
Read more →Do I need to be home to receive my order?
In most cases, no signature is required. But depending on the value or carrier, someone might need to be there. Here’s what to expect.
Read more →Can I expedite my shipping?
Need it fast? We offer expedited options at checkout when available. Here’s how to speed things up.
Read more →How do I track my order?
Once your order ships, you’ll get a tracking number via email. You can also check your Trulli account for live updates.
Read more →What happens after I place my order?
First, we do a happy dance. Then we process your order, pack it up with care, and send tracking your way. Here's the full timeline.
Read more →What shipping carriers does Trulli use?
We primarily ship with UPS for reliable delivery and tracking. If anything changes with your carrier, we’ll let you know when your order ships.
Read more →Where does Trulli Audio Ship?
Right now, we ship to the U.S.—including Alaska and Hawaii. International options are coming soon, so stay tuned.
Read more →