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Customer Support  | Trulli Audio logo

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Who does Trulli ship with?Updated 2 years ago

Congratulations on your JAM5 purchase! We understand how exciting it is to receive your new product, and we want to make sure that the shipping process is as efficient and hassle-free as possible. That's why we have partnered exclusively with UPS as our carrier for shipping your JAM5.


We want to assure you that we are continuously working on expanding our shipping options to include other carriers such as FedEx, USPS, and DHL in the near future, so stay tuned for updates!


Once your JAM5 is ready to be shipped, you will receive an email notification from us that includes a tracking number provided by UPS. This tracking number allows you to monitor the status of your shipment, including estimated delivery dates and any possible delays that may occur.


It's important to note that shipping times may vary depending on your location and unforeseen circumstances that may affect delivery. However, we always strive to deliver your JAM5 as quickly and safely as possible.


If you have any questions or concerns about the shipping process or tracking your JAM5, please do not hesitate to contact our customer support team. We are here to help and ensure that your experience with Trulli Audio is as seamless as possible.


In summary, we currently exclusively ship via UPS, but we are working on expanding our shipping options in the future. Once your JAM5 is ready to be shipped, you will receive a tracking number from UPS to monitor the progress of your delivery. If you have any questions or issues, please contact our customer support team for assistance.

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