Customer Support  | Trulli Audio logo
Customer Support  | Trulli Audio logo

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What happens to returned or exchanged product?Updated 7 months ago

At Trulli, we strive to not only provide top quality products to our customers but also prioritize the well-being of our planet. In an effort to minimize waste and reduce our carbon footprint, we have implemented a recycling and restocking program for our used products. Our motto "All Together Now" reflects our dedication to not only serve our customers but also give back to the environment.

We assess the overall condition of the used product and determine whether it can be restocked and sold again or needs to be disposed of through recycling. For items that have never been opened, we may restock and resell them. If the product is gently used, we may refurbish it or donate it to those in need. In cases where the product is damaged on the outside, we may repurpose the internals. However, if the product is beyond use, we will responsibly recycle it.

To make the recycling process as convenient as possible for our customers, we have partnered with community recycling centers and local retailers who will collect your used product at specific drop off locations. Once you drop off your used product, we take over and ensure that it is efficiently and safely resourced with our partnered disposal centers. To find the closest drop-off location near you, visit

If you have any questions or concerns about your return or our recycling program, please do not hesitate to reach out to our team. We are always available to assist you.

In conclusion, our recycling and restocking program not only benefits our customers but also the environment. By minimizing waste and reducing our carbon footprint, we are doing our part to make the world a better place.

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