Customer Support  | Trulli Audio logo
Customer Support  | Trulli Audio logo

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What does your warranty cover?Updated 7 months ago

At Trulli Audio, we stand behind the quality of our products and offer a comprehensive bumper-to-bumper warranty to our customers. This warranty covers any parts that are defective in material or workmanship, ensuring that you can enjoy your Trulli Audio product with peace of mind.

It is important to note that our warranty does have some exclusions. Any defects resulting from improper or unreasonable use or maintenance, accidents, excess moisture, insects, improper packing, lightning, power surges, or unauthorized tampering, alteration, or modification are not covered under our warranty.

If you do experience an issue with your Trulli Audio product, the first step is to contact our customer support team. We will work with you to troubleshoot the issue and determine if the problem is covered under our warranty.

If the issue is covered under our warranty, we will either repair or replace the defective part, free of charge. However, if the issue is not covered under our warranty, we may still be able to offer repair services for a fee.

To ensure that you are eligible for our warranty, it is important to register your Trulli Audio product within 30 days of purchase. This can be done through our website or by contacting our customer support team.

In summary, our bumper-to-bumper warranty at Trulli Audio provides our customers with peace of mind and ensures that any defects in material or workmanship are covered. However, it is important to keep in mind that there are some exclusions to the warranty, and proper use and maintenance of the product is necessary to ensure eligibility. If you do experience an issue, our customer support team is available to assist you in resolving the problem.

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