My order was delivered to the wrong address, what do I do?Updated a year ago

Ensuring that your orders are delivered to the correct address is crucial to the overall customer experience. However, there may be instances where a package is delivered to the wrong address. In such cases, it is essential to act promptly to rectify the situation.

If you have received notification that your order has been delivered to the wrong address, please don't hesitate to contact us immediately through any of our social media platforms or through our Contact Us page. Our customer support team will work to rectify the situation as soon as possible.

When you reach out to us, please provide us with your order number and any other relevant details that may assist us in locating the package. We will investigate the issue and work with the courier service to ensure that the package is retrieved and delivered to the correct address.

Please note that it may take some time to rectify the situation, especially if the package has already been received by the person at the wrong address. However, we will keep you updated throughout the process and do our best to ensure that your package is delivered to you as soon as possible.

To avoid such instances in the future, please ensure that you provide us with accurate and up-to-date shipping information during the checkout process. Double-check that the address you provide is correct, and if there are any changes, please contact us immediately to make the necessary adjustments.

In summary, if you receive a notification that your package has been delivered to the wrong address, please contact us immediately through any of our social media platforms or through our Contact Us page. We will work to rectify the situation as soon as possible and ensure that your package is delivered to the correct address.