Customer Support  | Trulli Audio logo
Customer Support  | Trulli Audio logo

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Do I need to be home for my UPS delivery?Updated a year ago

At Trulli Audio, we understand that receiving your package in a timely and secure manner is crucial to your satisfaction with our products. That's why we provide our customers with tracking information via email once their order has been processed and shipped.

Our email will contain all the necessary information to track the status of your shipment, including the carrier used for delivery, the tracking number, and an estimated delivery date. If you're unsure whether a signature is required for delivery, you can check the UPS tracking page for additional information. In the event that the email does not mention anything about a required signature, and the UPS tracking page doesn't provide clarification, please don't hesitate to contact our customer care team for assistance.

We also recommend signing up for delivery notifications through UPS. By doing so, you'll receive real-time updates on the status of your package, including when it's out for delivery, when it's been delivered, and if any issues arise during shipping. Signing up is easy and can be done through the UPS Notification Services page at

At Trulli Audio, we're committed to providing our customers with exceptional service, and we're always here to help if you have any questions or concerns. If you found this article helpful, please let us know. Your feedback helps us improve our services and better serve our customers.

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